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Question

Details

1

Which x.unique.app URL do they choose?

The customer can select their URL themselves. The self-selected URL must at least be 4 characters long and should not exceed a human readable length otherwise no one can type that.

The format is always https://<selection>.unique.app.

The name must not be generic like my.unique.app or genai.unique.app but a bit dedicated like customer-alias-prod.unique.app or so. The engineering team reserves the right to reject an URL if it was chosen without their consent.

Note

If the Client selects their own URL they must consent in written form that this URL will appear in Uniques code base as part of the Infrastructure/Configuration as Code.

2

What shall the tab name be?

3

How should the customers theme look like?

Theming parameters (colours, logo and font) shall be provided by the client. If a customer has a themed organisation on next.unique.app the theme can be copied from there.

See details here: Theme Service Theming

4

Is IP-Blocklisting required by the client?

If a customer chooses to leverage IP-Blocklisting they IP-dddress Address ranges need to be provided.

Unique offers a dedicated VPN for Unique employees that the Client should allow-list as well as the customer is to warn that Unique will be restricted in supporting them when the block is in place.

If the Unique VPN IP is not allowed, the only support option that can be guaranteed is via screen-sharing.

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IP block costs approx. 600$ per month and is difficult to manage for both sides. It is thus discouraged. Do not propose it to the customer if they do not demand it from their side. If they want it, a premium must be considered.

5

Which IDP is the client using?

Does the client want to enable SSO?

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How many tokens per minute do you expect at the maximum peak?

This is relevant to know if it makes sense to add our model scaler with multiple regions and/or subscription to avoid hitting capacities (e.g. rate limits).

1

How many users will interact with the system at maximums peak and on average?

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Author

Dominik Meyer