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Question

Details

1

In which Azure region should the deployment reside?

https://azure.microsoft.com/en-us/explore/global-infrastructure/geographies/#overview

2

Which Azure regions could be used for any OpenAI or LLM interactions

More regions = more flexibility and potentially better quality.

Check regions for OpenAI Models here: https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models

3

Where can the Unique employees maintain the solution be from?

From which locations is Unique allowed to access the single tenant. E.g.: Only CH, CH or EU, only EU

4

If the client would like that our IDP sends out e-mails (for sign-up confirmations, 2FA with e-mail, password change links etc.)…

They must either trust the @unique.ch e-mail domain as we will send them via our mail server or they must provide a valid SMTP configuration themselves in an encrypted way to us. You can read in the FAQ Security section how Unique is DMARC compliant.

Unique does not host e-mail services, there are enough out there to do so.

Tenant properties

Before Unique can setup the Azure Single-Tenant for the client the following questions need to be answered by the client:

“Client ID” and “Client Secret” must be provided by the client requesting SSO.

Question

Details

1

Which x.unique.app URL do they choose?

The customer can select their URL themselves. The self-selected URL must at least be 4 characters long and should not exceed a human readable length otherwise no one can type that.

The format is always https://<selection>.unique.app.

The name must not be generic like my.unique.app or genai.unique.app but a bit dedicated like customer-alias-prod.unique.app or so. The engineering team reserves the right to reject an URL if it was chosen without their consent.

Note

If the Client selects their own URL they must consent in written form that this URL will appear in Uniques code base as part of the Infrastructure/Configuration as Code.

2

What shall the tab name be?

3

How should the customers theme look like?

Theming parameters (colours, logo and font) shall be provided by the client. If a customer has a themed organisation on next.unique.app the theme can be copied from there.

See details here: Theming

4

Is IP-Blocklisting required by the client?

If a customer chooses to leverage IP-Blocklisting they IP-Address ranges need to be provided.

Unique offers a dedicated VPN for Unique employees that the Client should allow-list as well as the customer is to warn that Unique will be restricted in supporting them when the block is in place.

If the Unique VPN IP is not allowed, the only support option that can be guaranteed is via screen-sharing.

info

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IP block costs approx. 600$ per month and is only available at a premiumdifficult to manage for both sides. It is thus discouraged. Do not propose it to the customer if they do not demand it from their side. If they want it, a premium must be considered.

5

Which IDP is the client using?

Does the client want to enable SSO?

Capacity planning

Before Unique can setup the Azure Single-Tenant for the client the following questions need to be answered by the client:

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