...

Handles the organizational structure of an enterprise, allowing for the creation of departments, sub-departments, and user groups for access control.

The org Org structure service in the Unique financeGPT platform is responsible for creating and managing the organizational structure within an enterprise. It allows the platform to mimic the departments and access rights structure of the company. This service ensures that only authorized users have access to specific documents based on their roles and permissions within the organization. It helps define the scope of access for each user and enables better quality control and data security within the platform.

...

The chat service in the Unique financeGPT platform allows users to interact with the system by asking questions or making requests. It provides a chat interface where users can input their queries and receive responses from the system. The chat service also handles the retrieval of relevant documents from the knowledge center based on the user's query and presents the information in a conversational format. Additionally, the chat service keeps track of the chat history, including the prompts, responses, and any streamed information, and saves this data for auditing purposes. It also handles the theming of the chat interface to match the branding and colors colours of the organization using the platform.

...

The theme service is responsible for allowing users to customize the appearance of the Unique financeGPT platform according to their branding preferences. It enables users to set their own colorscolours, logos, and other visual elements to create a personalized and branded experience within the platform.

More details: Theming Style Unique FinanceGPT to your Corporate Identity

Anonymization Service

Ensures data privacy by anonymizing sensitive information in user prompts and de-anonymizing model responses.

The anonymization service in the Unique FinanceGPT platform is responsible for ensuring that sensitive information, such as customer identification data (CID), is not presented to the models during chat interactions. It works by taking the user's prompt, which may contain CID data or other sensitive tokens, and replacing those tokens with anonymized placeholders. The service then sends the anonymized prompt for processing, ensuring that the models do not have access to the original sensitive information. Once the models generate a response, the anonymization service replaces the anonymized tokens with the original sensitive tokens, allowing the user to receive the response without any impact on the anonymization process. This ensures that the chat can be conducted securely while protecting sensitive data.

Models

Utilizes various models, such as GPT-4, GPT-3.5 Turbo, LAMA or any other opensource models.

In the transcript, it is mentioned that the The Unique FinanceGPT platform can connect and use different models. The transcript states that the system can use It is capable of using models like GPT-4, GPT-3.5 Turbo, LAMALLaMA, and even open-source or even custom models. The connection to the models is done by sending the user's prompt, along with the relevant documents, to the chosen model. The system allows for flexibility in selecting the appropriate model for each assistant or prompt. It is also mentioned that multiple instances of the same model can be used , even in different data centers, to increase throughput and handle rate limits, even in different data centers. The system ensures a good user experience by automatically retrying if there are any issues with the models, using exponential backoffs.

...

Analytics reports (e.g., user engagement) are available via API or also via Unique UI.

More details:Analytics

Tokenizers

A tokenizer is a crucial component that processes input text to be understood by the model. It segments text into tokens, which can be words, subwords, or characters. Each token is then matched with a unique integer from a pre-established vocabulary on which the model was trained. For words not in the vocabulary, the tokenizer uses special strategies, such as breaking them down into known subwords or using a placeholder for unknown tokens. Additionally, tokenizers may encode extra information like text format and token positions to aid the FinanceGPT's comprehension. Once tokenized, the sequence of integers is ready for the model to process. After FinanceGPT generates its output, a reverse process, known as detokenization, is used to convert the token IDs back into readable text.

Embedded data pipelines

This is a streamlined processes integrated within FinacneGPTs architecture that facilitate the seamless transformation of raw data into actionable insights. These pipelines are diligently designed to preprocess input text, manage data flow through the model's layers, and post-process the output to generate coherent and contextually appropriate responses. The pipelines handle tasks such as tokenization, embedding, attention mechanism management, etc.

Fine-tuning

FinanceGPT allows for further training on a specific dataset to adapt its knowledge and improve its performance on tasks relevant to that dataset. By fine-tuning FinanceGPT on a dataset that includes bilingual or multilingual financial texts, the model learns to translate domain-specific vocabulary more accurately. Furthermore, financial language is often nuanced and context-dependent. Fine-tuning helps the model grasp these subtleties in different languages, improving the quality of translation. Lastly, financial terms can have different meanings in different contexts. Fine-tuning on context-rich examples helps the model disambiguate terms more effectively during translation.

Fine-tuning shows significant improvements in RAG by honing the model's ability to fetch and integrate more accurate and contextually relevant data into its responses.

GenAI SDK

Unique offers an SDK specifically designed for FinanceGPT via an open API.

Please read here more: https://unique-ch.atlassian.net/wiki/x/-wYFGg

Remediations

Model Remediation

Unique is constantly trying to make FinanceGPT as holistic and accurate as possible. With a robust model remediation process, we can adjust the model based on the output of its training.

• Issue Identification: The first step involves detecting problems with the model's outputs, such as biases, inaccuracies, generation of harmful content, or lack of adherence to ethical guidelines

• Root Cause Analysis: Once issues are identified, it's important to understand why they are occurring. This could be due to biases in the training data, flaws in the model architecture, or limitations in the training process

• Model Retraining: If the underlying cause is related to the data the model was trained on, retraining the model with remediated or augmented datasets can help correct the issues

• Architecture Adjustments: Sometimes, the architecture of FinanceGPT itself may need to be modified. This could involve changing the neural network layers, activation functions, or other architectural elements to improve the model's performance

• Fine-tuning: In some cases, further fine-tuning of the model on curated datasets helps to correct specific issues without a full retraining cycle

• Hyperparameter Optimization: Adjusting the hyperparameters, such as learning rate, batch size, or regularization terms, sometimes mitigates issues by altering the learning process

• Reinforcement Learning from Human Feedback (RLHF): Feedback from our client's experience of using FinanceGPT is highly valuable to guide the model towards more desirable outputs. This can be an effective method for teaching the model the nuances of what is considered appropriate or high-quality content

Data Remediation

The quality and integrity of the data FinanceGPT is trained on is crucial for its performance. If the training data contains errors, biases, or problematic content, these issues can be reflected in the model's output. Especially for FSI clients, it is very important to mitigate these as much as possible.

We have, therefore, implemented steps to counter this:

• Data Cleaning: Identifying and correcting errors or inconsistencies in the data, such as typos, formatting issues, and incorrect labels.

• Bias Mitigation: Detecting and addressing biases in the data to prevent the model from perpetuating or amplifying these biases in its responses

• Data Filtering: Removing low-quality, irrelevant, or harmful data from the training set to ensure the model learns from high-quality information

• Data Enrichment: Easily adding new, high-quality data to the training set to improve the model's knowledge and capabilities, particularly in underrepresented domains

• Data Anonymization: Ensuring that personally identifiable information (PII) is removed or obscured to protect privacy and comply with regulations

• Data Validation: Using various techniques to validate the accuracy and relevance of the data before it's used in training (see also: https://unique-ch.atlassian.net/wiki/x/SQEFGg )

Prompt Remediation

The quality of output of FinanceGPT is heavily influenced by the input. In general, high-quality prompts lead to a significant increase in the performance output.

• Clarifying Ambiguity: Rewriting prompts to be more specific and clear to reduce ambiguity and help the model generate more precise responses.

• Reducing Bias: Adjusting prompts to minimize the potential for biased outputs, which may involve rephrasing or providing a more balanced context.

• Ensuring Context: Providing sufficient background information in the prompt to guide the model in understanding the context and generating relevant responses.

• Guiding Content: Including instructions or constraints within the prompt to direct the model away from generating undesirable content and towards producing outputs that adhere to ethical guidelines or content policies.

• Iterative Refinement: Using an iterative approach where the initial output is assessed, and the prompt is refined based on the model's response to improve the result.

• Incorporating User Feedback: Using feedback from users to understand how prompts can be misunderstood or misinterpreted by the model, and adjusting them accordingly.

• Chain of Thought Prompting: Crafting prompts that include an explicit reasoning process, which can help the model generate more thoughtful and detailed responses.

Adversarial Remediation

We try to identify and mitigate weaknesses or vulnerabilities that could be exploited by adversaries as much as possible. By strengthening FinanceGPT against adversarial attacks, which are techniques that attempt to fool machine learning models with deceptive input we can mitigate undesired or harmful output.

• Adversarial Attack Identification: The first step is to identify potential adversarial attacks. This involves understanding how an adversarial example or input could be crafted to mislead the AI model

• Model Assessment: FinanceGPT is tested using these adversarial examples to see if it can be tricked into making incorrect predictions or classifications

• Vulnerability Analysis: If the model is found to be vulnerable, the specific weaknesses that allowed the adversarial attack to succeed are analyzed

• Remediation Strategies: We dynamically adjust our strategy depending on the attack. This could involve retraining the model with a more diverse dataset that includes adversarial examples, altering the model architecture, applying defensive techniques like adversarial training, or implementing input validation mechanisms to detect and reject adversarial inputs.

• Implementation: The chosen remediation strategies are implemented to enhance the model's robustness against adversarial attacks.

• Continuous Monitoring and Testing: The model is continuously monitored and tested to ensure that the remediation is effective and to identify any new potential vulnerabilities.

Prompt Injection Remediation

Prompt injection attacks occur when a user intentionally crafts an input (or prompt) to manipulate the AI into performing actions or generating responses that it shouldn't, such as revealing sensitive information, generating harmful content, or behaving in unintended ways.

The remediation process for prompt injection typically involves several key steps:

• Detection: The first step is to detect potential prompt injections. This can be done through monitoring for unusual patterns in user inputs, such as inputs that contain certain command-like structures or attempts to directly interface with the underlying model in an unauthorized way.

• Analysis: Once a potential prompt injection is detected, the input is analyzed to understand how it is trying to manipulate the model. This might involve looking for hidden commands, unusual syntax, or other indicators that the input is not a standard user query.

• Response Rules: Based on the analysis, rules or patterns are created to identify and block similar prompt injection attempts in the future. This could involve creating a list of banned phrases, patterns, or implementing more sophisticated natural language understanding algorithms to detect when the model is being prompted inappropriately.

• Model Training: The language model may be retrained or fine-tuned to recognize and resist prompt injection attempts. This training can include exposure to adversarial examples so that the model learns to respond to them appropriately.

• Policy Enforcement: Implementing and enforcing policies that define acceptable and unacceptable uses of the AI system can also help mitigate prompt injection attacks. Users can be informed of these policies, and actions can be taken against those who violate them.

• User Input Sanitization: Before processing user inputs, they can be sanitized to remove or neutralize elements that could lead to prompt injection. This might involve stripping out certain characters, using input validation techniques, or rephrasing inputs in a way that reduces the risk of manipulation.

• Continuous Improvement: As attackers develop new methods, we constantly monitor relevant security news to stay on top of new attack vectors.

Pre-Prod Fine-Tuning clusters

FinanceGPT leverages a dedicated AI cluster to enhance its performance and efficiency. The cluster's powerful computational resources allow FinanceGPT to undergo fine-tuning on a dedicated dataset of relevant documents, such as adapting its pre-trained algorithms to the nuances of financial language and concepts. This process is accelerated by the cluster's ability to parallelize tasks and handle extensive hyperparameter optimization, ensuring that FinanceGPT not only retains its general linguistic capabilities but also excels in generating industry-specific insights. The AI cluster further supports rapid iteration and robust evaluation, enabling FinanceGPT to evolve continuously through data-driven refinements and ultimately providing a reliable and high-performing model ready for deployment in various financial applications.

Pre-Prod Inference clusters

FinanceGPT capitalizes on the power of inference clusters to deliver real-time financial insights and analysis with exceptional speed and accuracy. By harnessing the distributed computing capabilities of inference clusters, FinanceGPT can efficiently process vast streams of financial data, offering instant responses to complex queries. This setup ensures that as FinanceGPT interprets market trends and generates forecasts, it scales seamlessly to meet the demands of multiple users simultaneously, making it an invaluable tool for financial professionals seeking a competitive edge in a data-driven industry.

Failover Inference Clusters

Our clusters are designed to ensure a high availability and robustness of the AI services we provide. They are crucial in our environments where continuous operation is essential like the financial services industry. We have therefore mechanisms in place to prevent major system outages like whole system redundancy, load balancing or automatic failover.

Observability Jobs

Unique goes beyond traditional monitoring with a focus on providing deep insights into the operation and interaction of AI systems in various environments. This includes detecting issues that could affect their performance, accuracy, or reliability. Recognizing that every customer has unique requirements for integrating FinanceGPT into their IT infrastructure, we are committed to providing tailored solutions. Our aim is to ensure that our AI model performs as expected post-deployment. We diagnose and resolve problems during the process, and continuously monitor the models to ensure they meet the operational goals discussed with the client over time.
Read here for more information about Infrastructure requirements: Infrastructure requirements

Observability Logs and Metrics

Observability logs and metrics are important for maintaining transparency and performance in our FinanceGPT system. Our logs record system behaviour, including errors, warnings, informational messages, and other relevant events. This information is critical for understanding the sequence of operations and debugging issues.

On the other hand, we use metrics to measure various aspects of our system's performance and health, such as resource utilization and operational efficiency. These metrics allow us to evaluate latency, throughput, and accuracy. They also enable us to monitor CPU usage and memory consumption, ensuring that FinanceGPT operates at the desired power capacity.

We actively involve our clients in this process as much as possible which allows us to maximize the potential of FinanceGPT and tailor it to their specific needs and preferences.

Observability Control Tower

Both observabilities are managed by a designated control tower which serves as a command center that oversees all aspects of system observability and ensures that these run and work as intended.

Responsible AI (RAI) Logs and Metrics

Our RAI Logs are detailed records that capture decisions, behaviours, and operations of FinanceGPT, specifically focusing on aspects that pertain to ethical considerations, compliance with regulations, and interactions that could have social impacts. These logs are of great importance for us to ensure transparency, auditability - for third parties or regulatory bodies to review AI actions to ensure compliance with legal and ethical standards - and accountability to address issues related to bias, fairness, or errors.

We use RAI Metrics to assess and ensure that FinanceGPT is operating within defined ethical guidelines and performance standards. These metrics measure fairness - if decisions are unbiased and equitable across different groups - or explainability to measure the simplicity of explanations of the output.

Video Explainer

https://youtu.be/nTB3I6QcUcY

...

• UniqueFinance GPT Overview: Figma Link (only for internals not publicly available)

...