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In order to further improve our product and for billing purposes, we have introduced telemetry data collection—a collection (in line with our contractual agreements)— a new feature that supports telemetry data exported from client insights. This enhancement allows for more detailed analytics and a better understanding of how our clients interact with our applications, enabling us to improve performance, user experience, feature development, and accurately manage billing processes.
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Important: All data collected is aggregated, and no customer-specific data or Personally Identifiable Information (PII) is being collected. This ensures that individual user privacy is fully protected while allowing us to gain valuable insights. |
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Data Collection
The telemetry data is collected from client applications and includes insights such as user counts, application versions, and environment details. This data is instrumental in:
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Count of Users per Company: Aggregated number of active users within each company.
Count of File Folders Created per Company: Total number of file folders (projects, domains, etc.) created by each company.
Count of Groups Created per Company: Number of user groups established within each company.
Count of Chats Created per Company: Total chats initiated by users in each company.
Count of Spaces Created per Company: Number of collaborative spaces or environments set up per company.
Count of User Messages Created per Company: Total messages sent by users in each company.
Count of Assistant Messages Created per Company: Number of automated messages or replies generated by the assistant per company.
Daily/Weekly/Monthly Active Users (DAU/WAU/MAU): Metrics indicating user engagement over daily, weekly, and monthly periods.
Count of Positive and Negative Feedback: Aggregated feedback metrics to gauge user satisfaction and areas for improvement.
Count of Prompts per assistant per company: Number of User prompts per assistant per module
These insights help us understand usage patterns and engagement levels across different features of our applications, enabling targeted improvements and accurate billing.
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