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Question

Details

1

Which x.unique.app URL do they choose?

The customer can select their URL themselves. The self-selected URL must at least be 4 characters long and should not exceed a human readable length otherwise no one can type that.

The format is always https://<selection>.unique.app.

The name must not be generic like my.unique.app or genai.unique.app but a bit dedicated like customer-alias-prod.unique.app or so. The engineering team reserves the right to reject an URL if it was chosen without their consent.

Note

If the Client selects their own URL they must consent in written form that this URL will appear in Uniques code base as part of the Infrastructure/Configuration as Code.

2

What shall the tab name be?

3

How should the customers theme look like?

Theming parameters (colours, logo and font) shall be provided by the client. If a customer has a themed organisation on next.unique.app the theme can be copied from there.

See details here: Theming Style Unique FinanceGPT to your Corporate Identity

4

Is IP-Blocklisting required by the client?

If a customer chooses to leverage IP-Blocklisting they IP-Address ranges need to be provided.

Unique offers a dedicated VPN for Unique employees that the Client should allow-list as well as the customer is to warn that Unique will be restricted in supporting them when the block is in place.

If the Unique VPN IP is not allowed, the only support option that can be guaranteed is via screen-sharing.

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IP block costs approx. 600$ per month and is difficult to manage for both sides. It is thus discouraged. Do not propose it to the customer if they do not demand it from their side. If they want it, a premium must be considered.

5

Which IDP is the client using?

Does the client want to enable SSO?

6

Is the client holding a co-development or upsold contract which empowers them to extend Unique via their own modules (App Repository)?

If the client signed and holds an agreement, Unique will provision the necessary services. Clients can upsell/enter an agreement anytime and the services will be provisioned at a later stage.

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