Unique AI Space

Unique AI Space

Overview

Unique AI is designed to simplify the creation and configuration of collaborative spaces. It integrates Uniques latest innovation.

What is Unique AI?

Unique AI is an agent built on a foundational loop pattern. At its core, it is defined by:

  • A loop – it continuously evaluates what to do next: whether to respond, call a tool, or stop.

  • Tool use – it can interact with external tools (e.g., internal search, web search, uploaded documents) to complete tasks.

The loop continues until a stop signal is triggered. This happens when the agent determines it doesn’t need to call any more tools.

Unique AI's loop-and-tools framework enables modular, adaptive behavior, making it a flexible foundation for collaborative AI. The agent loop drives decision-making by reflecting on user instructions, deciding on tool use, and either responding directly or invoking tools, ending when no further tool calls are needed.

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Who is it for

This section about the setup and configuration of Unique AI is tailored for:

  • Administrators: Simplifies the setup and management of spaces using, Unique AI, with minimal effort.

  • Organizations: Ideal for teams requiring advanced AI-driven tools for knowledge management and communication.

Benefits

  • Ease of Use: Minimal typing and one-tap configurations for administrators.

  • Integrated AI Capabilities: Combines built-in tools like internal knowledge search, web search, and file interaction (images and documents) with powerful AI models for reasoning and response generation.

  • Customizability: Advanced settings for tailored configurations.

  • Enhanced Collaboration: Features like suggested prompts, and knowledge scope rules improve team productivity.

Step-by-Step Guide

Step 1: Create a Unique AI Chat space

  • Navigate to Space Management on the side navigation bar

  • Click on Create Space.

  • Select Unique AI Chat

Step 2: Name the space and add instructions

  • Name your space: Select a name that is intuitive and meaningful for the end users and the model of the space. Consider using terms like Jobs, Teams, or other relevant concepts that would resonate with them.

  • Add an instruction: The instructions parameter gives the model high-level instructions on how it should behave while generating a response, including tone, goals, and examples of correct responses.

Name and instructions will be added to the system prompt.

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Step 3: Configure your space

Collapse the configuration by clicking on the arrow.

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Select the underlying AI Model

You are limited to using only the LLMs that have been deployed and approved within your environment. You are responsible for ensuring that only models compliant with your internal policies are added. For inquiries regarding model availability, please contact your Customer Success Manager.

Add a Description and Chatbot Disclaimer

  • Description: Use the Description field to provide an informative summary of the space's purpose.

    • Example: "A space for Relationship Managers to chat with internal knowledge."

    • Note: The description is optional and does not affect the chat results but provides information about the space to the user

  • Chatbot Disclaimer: A default pre-filled disclaimer is provided, which can be customized to align with your organization's AI governance guidelines if necessary.

    • Default Disclaimer: "The chatbot may provide inaccurate information; please verify sources independently and remember it's not financial advice. Do not share any client (CID), confidential, or sensitive information."

For end users, this information will be presented as follows:

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Configure the Tools

In the tool configuration a suite of built-in tools designed to enhance the functionality and efficiency of Unique AI chat spaces is available. These tools are seamlessly integrated into the platform, providing users with powerful capabilities to interact with data and services. Below are the key benefits of using these tools:

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The toggle lets you disable the features if you choose not to activate Internal Knowledge Search or Web Search for a space.

Internal Knowledge Search

Click on the "Internal Knowledge Search" tile, as shown in the screenshot above, to access the settings page.

https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1385300880 is an integrated feature that enables users to access information from a connected knowledge base using RAG. It allows the chatbot to search specific files and folders for relevant information.

Note: When the toggle is enabled and no specific knowledge base is defined, the user can access all folders and files they have permission to view (default). Additional details about knowledge base access can be found here: https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1385005833

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Connect to Knowledge Base

To make only specific knowledge available for this Space, click on the button ‘Connect to a Knowledge Base’ and select the relevant folders or files in the following view. This ensures that users can only view the selected files within the created space.

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Filter the Knowledge Base

You can enhance a space by adding smart rules, including Metadata Filtering. It allows users to perform detailed searches by filtering through metadata attributes like filenames, dates, and more. Details on how to configure this can be found here: https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1385202729

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Web search

Web Search is a built-in tool that enables the AI to access real-time information from the internet. This tool enhances the chatbot's capabilities by searching the web for current data, recent events, and up-to-date information that may not be available in the internal knowledge base. More information around the configuration settings of the Web Search can be found here: https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1385038924

Uploaded content

Unique AI supports document and image uploads, allowing users to chat directly with uploaded files. When files are uploaded, the default behavior is that the model reads the full content of all uploaded files from the entire chat history on every conversation turn, if they fit within the context window of the model. This enables features like document comparison and summarization across multiple files.

This feature can be disabled in the Advanced Setting described in the https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1405813613/Detailed+Configuration?atlOrigin=eyJpIjoiMThmNTdhZjdjNjA4NDJmYzg3ZmYzOWFjNDYzODM3YTkiLCJwIjoiYyJ9 if needed, particularly for long conversations where continuous reading of all historical uploads may impact performance.

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Detailed configuration

For a detailed description of the Unique AI and tool configuration please see https://unique-ch.atlassian.net/wiki/spaces/PUBDOC/pages/1405813613.

Adding prompts for users of the chat

  1. Tap Add Prompt button

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  1. Find the Input Field: Locate the text box labeled "Add Prompt Title *". The asterisk indicates that this is a mandatory field.

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  1. Enter the Prompt Text: Click inside the box and type the question or command you want to save as a prompt. The example provided suggests a format like: Model the financial impact of a 10% increase in raw material costs.

  2. Verification: Your new prompt will appear in the list above, alongside any others that have already been added (like "Acquisitions and Investments").

and it will be available in the prompt list in the chat

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How to Delete an Existing Prompt

  1. Locate the Prompt: Find the specific prompt you wish to remove from the list of suggested prompts.

  2. Click the Delete Icon: To the right of the prompt's title, you will see an "X" icon. Click on it.

  3. Confirmation: The prompt will be immediately removed from your list of "Suggested Prompts".

Step 4: Sharing the Space

  • Use the Share button to add people or groups at the top right.

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  • Assign permissions: "Can chat" or "Can manage."

    • “Can chat” allows the user to use the corresponding Unique AI Chat space.

    • “Can manage” allows the user to change the space setup/configuration and add or remove users.

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Step 5: Publishing the Space

  • Review configurations and click Publish to make the space live.

Tips & Tricks

  • Use Suggested Prompts: Create ready-made conversation starters to guide users.

  • Leverage Advanced Settings: Customize AI models and tools for specific needs.

  • Duplicate Spaces: Save time by duplicating existing configurations for new spaces.

Limitations

  • Context Window Internal Knowledge Search: The context window of the LLM defines how big of a “short-term memory” the model has for a single request.

  • Deep Research Use Cases: Deep research use cases exceed current RAG capabilities but are planned for future implementation.


Author

@Fabian Schläpfer

 

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