Multi-tenant is the SaaS (software as a service) offering from UNIQUE that customers can directly use from the existing SaaS environment.
Overview
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data at rest is secured with soft - delete for 30 days
data is backed-up with 14 days backup retention and RPO of 24h
Azure OpenAI Deployments
prompts are filtered using Azure content filtering
prompts and responses are not stored for 30 days and or reviewed by Microsoft (Azure abuse monitoring)
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SSO can be configured to connect to customer IDP using Entra ID, OIDC, SAML, and other methods supported by Zitadel
Comparison with
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Single Tenant Deployment Model
On the multi-tenant (SaaS) chat deployment model the most notable differences to from the single tenant Single Tenant deployment model are:
data at rest is mostly encrypted with Microsoft / platform-managed encryption keys
data at rest is stored in shared storage accounts with other customers
data at rest is always stored in Switzerland (switzerlandSwitzerland-north)
data is processed on the same backend service instances with other customers
users are logging in on the same zitadel Zitadel instance with other customers
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