Overview

Azure Storage Accounts

• data at rest is secured with soft-delete for 30 days

Azure OpenAI Deployments

• prompts are filtered using Azure content filtering

• prompts and responses are stored for 30 days and reviewed by Microsoft (Azure abuse monitoring)

SSO

• SSO can be configured to connect to customer IDP using Entra, OIDC, SAML and other methods supported by Zitadel

Comparison with single tenant deployment model

On the multi tenant (SaaS) chat deployment model the most notable differences to the single tenant deployment model are

• data at rest is mostly encrypted with Microsoft / platform managed encryption keys

• data at rest is stored in shared storage accounts with other customers

• data at rest is always stored in Switzerland (switzerland-north)

• data is processed on the same backend service instances with other customers

• users are logging in on the same zitadel instance with other customers