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Please always review if your uploaded/connected files were ingested properly by checking the ingestion state in the knowledge center.
Please report it if a document failed to ingest or led to bad chunking to enterprise-support@unique.ch with the following details:
Optional: Optimally you can provide us the file. However, if it is confidential please only provide the information b.- d.
Document type (e.g., excel, word, html)
Document size (e.g., 300 pages, 5MB)
Document specific (e.g., scanned document with OCR, excel with 34’000 rows)
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