Overview

The Knowledge Base is a file system feature designed to allow users to organize ingested files for prompting. It incorporates functionalities similar to those found in traditional file systems like macOS and Windows.

Users can create unlimited folders and subfolders to efficiently organize their files.

Special Folder Types

Space Folders [BETA]

Automatic Creation: A dedicated Space Folder is automatically generated by the system whenever a new Space is created, identified by the [Spaces] icon.
Accessibility: Space Folders enable Space members, who do not have access to the Knowledge Base, to upload files and prompt against them.
Use Case: Ideal for time-bound projects where the relevance of files may diminish after project completion. Uploading files into Space Folders ensures practical management without cluttering the main Knowledge Base.

For more information: https://unique-ch.atlassian.net/wiki/pages/createpage.action?spaceKey=PUB&title=Space%20folders%20%5BBETA%5D&linkCreation=true&fromPageId=620855328

External Connectors

If your Knowledge Base is connected to an external data source (e.g., SharePoint, Confluence), the system will automatically sync the folders and files, ensuring that all data remains up-to-date and easily accessible.

Operations

Folders

Operation	Local Uploads	Space’s Folder	Sharepoint, Confluence, and other connectors

Operation	Local Uploads	Space’s Folder	Sharepoint, Confluence, and other connectors
Folder Creation	Folders are created by user	Folder is automatically created when a Space is created	Folders are automatically created when synced from connector
View	Yes	Yes	Yes
Open	Yes	Yes	Yes
Delete	Yes	No	No
Rename	Yes	No	No
Copying	No	No	No
Moving	No	No	No

Files

Operation	Local Uploads	Space’s Folder	Sharepoint, Confluence, and other connectors

Operation	Local Uploads	Space’s Folder	Sharepoint, Confluence, and other connectors
Folder Creation	Files are created when user uploads via Knowledge Base	Files are created when user uploads via Space UI or Knowledge Base	Files are created when synced from connector
View	Yes	Yes	Yes
Open	Yes	Yes	Yes
Delete	Yes	Yes	No
Rename	No	No	No
Copying	No	No	No
Moving	No	No	No

Viewing modes

Users can switch between different views to navigate and manage their files and folders more efficiently. Two available views are the Column View and the List View. Here’s how they interact:

Column View

Purpose: Provides a hierarchical, multi-column navigation method to explore nested folders and directories. The first column (root level) displays the root directories or the top-level folders. This includes the folders created manually, the “All Spaces” folder, and any synced external connectors.
Navigation: Users can click through folders in successive columns, each column representing a deeper level in the directory hierarchy.

List View

Purpose: Displays the contents of the selected folder in a tabular format, listing files along with their attributes.
Attributes: Columns in the list view include Name, Ingestion Status and Date, Creator.

Please note that the current implementation of the List View only supports displaying either files or folders at a time, not both simultaneously. We are aware of this limitation and are exploring potential enhancements to allow for a more comprehensive display of both files and folders in future updates.

Public Documentation

Knowledge Base Interface