Overview

The Analytics Interface of the Unique platform provides a comprehensive suite of tools and reports that enable users to track and analyze various aspects of user engagement and system performance. This interface is crucial for understanding the effectiveness of the platform and ensuring compliance with data handling and privacy standards.

Available Reports:

• Usage Statistics: Track overall usage metrics, including active sessions, frequency of use, and user engagement levels.

• Chat Interactions: Analyze the details of interactions between users and assistants, including frequency and types of questions asked.

• Active Users: Measure the number of unique and active users over specific time periods (daily, weekly, monthly).

• Document Reference Statistics: Evaluate how often and in what context documents are referenced during interactions.

• Data Leakage Post-Processing: Use DLP configurations to monitor and protect sensitive information from being exposed.

Working with Reports:

• Downloading Reports: Users with the necessary permissions can generate and download detailed reports on various metrics, which are useful for internal reviews and compliance checks.

• Interpreting Reports: The interface allows for a deep dive into specific analytics, such as which assistants are most used or which documents are frequently referenced, providing actionable insights into user behavior and system performance.

Integration and Compliance:

• DLP Policy Configuration: Set up and manage Data Leakage Prevention (DLP) policies to ensure sensitive data is handled securely.

• Review by Compliance Teams: Regular reviews by client compliance teams ensure that the data handling adheres to regulatory requirements and internal policies.

Technical Details:

• Log Fields Configuration: Customize and configure what data gets logged during user interactions to balance between detailed analytics and privacy.

• API Accessibility: The analytics can be accessed and managed via an API, allowing for integration with existing client systems and external analytics tools.