Multi-tenant is the SaaS (software as a service) offering from UNIQUE that customers can directly use from the existing SaaS environment.

Overview

Azure Blob Storage

• data at rest is secured with soft-delete for 30 days

• data is backed-up with 14 days backup retention and RPO of 24h

Azure OpenAI

• prompts are filtered using Azure content filtering

• prompts and responses are not stored or reviewed by Microsoft (Azure abuse monitoring)

SSO

• SSO can be configured using Entra ID

Comparison with single tenant deployment model

On the multi tenant recording deployment model the most notable differences to the single tenant deployment model are

• data at rest is encrypted with platform managed keys

• data at rest is stored in shared instances with other customers

• data at rest is always stored in Switzerland (switzerland-north)

• data is processed on the same backend service instances with other customers

• data is processed on the same teams bot instances with other customers

• MongoDB Inc. and other sub-processors are used